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Welcome to Step in Sands! We are thrilled to provide you with high-quality sandals and footwear that will help you step out in style, comfort, and confidence. By accessing and using our website, you agree to comply with the following Terms of Service. Please take a moment to read these terms carefully. If you do not agree with these terms, we ask that you refrain from using our website.
1. General Terms
Step in Sands reserves the right to update or change these Terms of Service at any time without prior notice. It is your responsibility to review these terms periodically for updates. Continued use of our website constitutes your acceptance of any changes made to these terms.
2. Use of the Website
By using the Step in Sands website, you agree to use the website solely for personal, non-commercial purposes. You may not use our website for any illegal or unauthorized purposes, including but not limited to:
- Interfering with the website’s functionality or disrupting its services
- Attempting to gain unauthorized access to the website’s servers or databases
- Engaging in fraudulent or harmful activities
We also ask that you provide accurate and up-to-date information when creating an account, placing an order, or communicating with us. We cannot be held responsible for any issues arising from inaccurate or incomplete information.
3. Product Information
We strive to provide accurate and detailed descriptions of all products listed on our website. However, we cannot guarantee that all product information is 100% accurate, complete, or error-free. Images and descriptions are provided for informational purposes only and may not reflect the exact appearance of the products you receive.
Step in Sands reserves the right to make modifications to product specifications, prices, or availability at any time without notice. If a product is not available after an order has been placed, we will notify you and offer alternatives or a full refund.
4. Pricing and Payment
The prices listed on our website are in U.S. dollars and may be subject to change without notice. Prices do not include taxes or shipping fees, which are calculated at checkout.
We accept a variety of payment methods, including major credit cards and other secure payment gateways. By making a purchase, you authorize us to charge your chosen payment method for the total amount of your order, including taxes and shipping fees.
5. Shipping and Delivery
We are pleased to offer free shipping on orders over $79.99. For orders under $79.99, a shipping fee of $7.99 will be applied. All orders are processed and shipped promptly, but shipping times may vary based on your location and the availability of products.
While we strive to provide accurate delivery estimates, please note that these are not guaranteed, and Step in Sands is not responsible for delays caused by external factors such as weather conditions, carrier delays, or customs processing.
6. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not happy with your sandals, we offer a hassle-free return or exchange process. To qualify for a return or exchange, items must be unused, in their original packaging, and returned within 30 days of receiving your order.
To initiate a return or exchange, please contact our customer support team at [email protected] for instructions. Please note that you are responsible for return shipping costs, unless the item is defective or incorrect.
7. Customer Reviews and Feedback
We welcome customer feedback, reviews, and suggestions on the products and services we provide. By submitting a review or feedback, you grant Step in Sands the right to use your comments in promotional materials or on our website.
Please be respectful in your reviews and comments. We reserve the right to remove any content that we deem inappropriate, offensive, or in violation of our community guidelines.
8. Privacy and Data Protection
Your privacy is important to us. We collect and process personal information according to our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
9. Limitation of Liability
Step in Sands is not liable for any damages, losses, or injuries arising from the use of our website or products, including but not limited to direct, indirect, incidental, punitive, or consequential damages. By using our website, you agree to indemnify and hold harmless Step in Sands and its affiliates from any claims, damages, or expenses arising from your use of the website or violation of these Terms of Service.
10. Governing Law
These Terms of Service are governed by the laws of the United States and applicable state laws. Any disputes related to these terms shall be resolved in the appropriate courts located in the jurisdiction where Step in Sands operates.
11. Contact Us
If you have any questions or concerns regarding these Terms of Service, please feel free to reach out to us at [email protected]. Our team is here to help and will respond to your inquiries as quickly as possible.