Infringement Policy

At Step in Sands, we take intellectual property rights very seriously. We are committed to respecting and protecting the intellectual property of others, and we expect our customers, partners, and users to do the same. This Infringement Policy outlines the steps we take to address claims of infringement and how you can report any suspected violations.

1. Respect for Intellectual Property

Step in Sands operates under the principle that all creative works, including trademarks, copyrights, patents, and other intellectual property, deserve protection. We respect the rights of creators, designers, and brands, and we ask that all parties who engage with our website do so in a way that respects intellectual property laws.

We do not tolerate the sale, distribution, or promotion of counterfeit, pirated, or otherwise infringing goods. All of our products, including our sandals, are carefully sourced and designed to ensure that they meet legal and ethical standards.

2. Reporting Infringements

If you believe that your intellectual property rights have been violated on our website, we encourage you to contact us immediately. We will take appropriate action to address your concern. To report a potential infringement, please send a detailed notice to our customer service team at [email protected].

Your notice should include the following:

  • Description of the infringed work: Please provide a detailed description of the intellectual property that you believe has been infringed (e.g., a trademark, copyrighted design, or patented technology).
  • Proof of ownership: Please include documentation proving that you own the rights to the intellectual property you are reporting. This could include registration numbers, certificates, or other evidence of ownership.
  • Link to the alleged infringement: Please provide the URL(s) or other location(s) where the alleged infringement is taking place.
  • Your contact information: Include your name, address, phone number, and email address, so we can follow up with you.

Upon receiving your notice, our team will review the information and take appropriate action. We may remove or disable access to the content that is claimed to infringe upon your intellectual property rights, pending further investigation.

3. Counter-Notices

If you believe that your content has been mistakenly removed or disabled due to an infringement claim, you may submit a counter-notice. In this counter-notice, you must explain why the content should not have been removed, and provide any relevant evidence to support your case.

To file a counter-notice, please send a written communication to [email protected] with the following details:

  • A statement under penalty of perjury that you believe the content was removed as a result of a mistake or misidentification.
  • Your contact information, including your name, address, phone number, and email address.
  • A description of the content that was removed and the location where it was previously available.
  • A declaration that you consent to the jurisdiction of the courts in the United States and that you will accept service of process from the person who submitted the original notice.

4. Our Commitment to Fair Use

Step in Sands is committed to adhering to all applicable laws concerning intellectual property. We recognize the importance of promoting fair use and creativity. We will always act promptly to investigate claims of infringement and take necessary action to comply with legal obligations.

However, we also recognize that some claims may be submitted in error or without proper justification. In such cases, we will work with the parties involved to ensure that all actions taken are fair, lawful, and in line with the spirit of protecting intellectual property rights.

5. Consequences of Infringement

Repeated violations of intellectual property laws or the submission of false claims may result in consequences, including the removal of content, suspension of accounts, or other penalties. At Step in Sands, we take the integrity of our platform and the trust of our customers seriously, and we take appropriate measures to maintain that trust.

6. Contact Us

If you have any questions about our Infringement Policy, or if you need to report an infringement or file a counter-notice, please reach out to our customer service team at [email protected]. We are here to assist you and address any concerns you may have.