From casual slip-ons to elegant strappy designs, we have something for everyone.

Stepinsands

+1 123 456 7890

[email protected]

14 Tottenham Court Road

London, England

Payment Policy

At Step in Sands, we aim to provide a smooth and secure shopping experience for all of our customers. Our Payment Policy ensures that your transactions are processed with the highest level of security and transparency, so you can confidently shop for our stylish and comfortable sandals. Below, you’ll find the details on the types of payments we accept, billing information, and other important guidelines.

1. Accepted Payment Methods

We understand that flexibility in payment options is key to providing a convenient shopping experience. To make your purchase as easy as possible, we accept the following payment methods:

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. You can enter your card information at checkout securely through our payment system.
  • PayPal: For those who prefer a faster checkout, we also accept PayPal. Simply select PayPal at checkout and follow the prompts to complete your payment.
  • Apple Pay / Google Pay: For customers using mobile devices, we offer Apple Pay and Google Pay as payment options for a quick and easy transaction process.

2. Secure Payment Processing

Your security is of the utmost importance to us. We utilize secure payment processing technology to ensure that your personal and financial information is protected during every transaction. Our website is equipped with SSL (Secure Sockets Layer) encryption, meaning that all data entered is securely transmitted.

By processing payments through trusted third-party services such as PayPal, we also ensure that your payment information is handled with the highest level of security. You can rest assured knowing your financial details are in safe hands.

3. Order Confirmation

Once your payment is successfully processed, you will receive an email confirmation containing the details of your order. This email will include:

  • The items you’ve purchased
  • The total price (including applicable taxes and shipping costs)
  • The expected delivery date

If you do not receive this confirmation email within a reasonable time frame, please contact us at [email protected] so we can assist you in confirming your order status.

4. Billing Information

Please make sure to provide accurate billing information when placing your order. This includes your billing address, phone number, and email address. Ensuring the accuracy of this information will help prevent delays in order processing and prevent issues with payment verification.

In the event that your payment fails due to an incorrect billing address, we may contact you to correct the information before proceeding with your order. Failure to resolve billing discrepancies may result in a delay or cancellation of your order.

5. Currency and Pricing

All prices on our website are listed in U.S. dollars (USD). This includes the cost of our sandals, taxes (where applicable), and shipping charges. The total price of your order will be displayed before you complete your purchase, ensuring that you are fully aware of the costs involved.

Please note that if you are purchasing from outside of the United States, additional customs duties, taxes, and import fees may apply, which are not included in the listed prices. These fees are the responsibility of the customer and are subject to the regulations of the destination country.

6. Order Modifications and Cancellations

Once your order has been submitted, it is typically processed quickly to ensure fast shipping. Due to this quick turnaround, we are unable to offer modifications or cancellations once your payment has been processed.

If you need to make changes or cancel an order, please contact us immediately at [email protected]. While we may not be able to accommodate changes after the order has been processed, we will do our best to assist you.

7. Refunds and Returns

In the event that you need to return an item, please refer to our Returns Policy for detailed instructions on how to initiate a return. We process refunds back to the original payment method used for the purchase. Refunds will be issued once the returned item is received and inspected according to our returns policy.

8. Contact Us

If you have any questions or concerns about your payment, need assistance with an order, or require support with payment issues, don’t hesitate to reach out to our customer service team at [email protected]. We are here to help and ensure that your shopping experience is as smooth and enjoyable as possible.