Shipping Policy

We’re excited to help you step into comfort with our collection of sandals! At Step in Sands, we aim to ensure your order reaches you quickly and safely so you can enjoy your new sandals as soon as possible.

Shipping Rates & Free Shipping

We offer free shipping on all orders over $79.99. If your order is under this amount, a shipping fee of $7.99 will apply. This flat rate ensures that no matter where you’re located, the shipping cost is affordable and transparent.

Processing Time

Orders are processed and shipped within 1–2 business days after purchase. Please note that processing times may vary slightly during peak seasons or promotional periods. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Methods

We use trusted shipping carriers to ensure the safe and timely delivery of your sandals. Depending on your location, we will choose the most efficient and reliable carrier for your order. While shipping times can vary by location, most orders will arrive within 5–7 business days after processing.

International Shipping

At this time, we only offer shipping within the United States. We are working on expanding our international shipping options and hope to serve more customers worldwide in the future.

Tracking Your Order

Once your order has been shipped, you will receive an email with your tracking number. You can use this to track your package directly through the carrier’s website. If you have trouble tracking your order, feel free to reach out to us at [email protected], and we’ll be happy to assist you.

Delayed Shipments

While we do our best to ensure all orders arrive on time, please be aware that delays can sometimes occur due to unforeseen circumstances such as weather, holidays, or carrier issues. If your package is delayed, please don’t hesitate to contact us for updates. We will do everything we can to assist you.

Important Notes:

  • We are not responsible for any lost, stolen, or damaged items once they have been delivered to the shipping address.
  • If there is an issue with your shipment, please contact us immediately, and we will work to resolve it as quickly as possible.

Thank you for shopping with us at Step in Sands. We hope you enjoy your new sandals! If you have any questions regarding shipping or need assistance, please feel free to reach out to us at [email protected].